EGUIDE:
In this expert tip, find out which certification programs are getting overhauled, including those focused on individual call center managers and agents, such as the program from ICMI, and the costs associated with these certifications.
WHITE PAPER:
This paper discusses various technologies that can help IT managers plan and implement a more comprehensive and effective strategy for expanding data center capabilities while reducing power consumption.
WHITE PAPER:
This paper describes how new virtual learning options from the SAP® Education organization fulfill the requirements of many companies and consultants. Continue reading to learn how they reduce training investments, meet various needs, and offer a flexible learning approach.
TRAINING GUIDE:
This guide describes the Oracle compatibility features of Postgres Plus Advanced Server. Oracle compatibility means that an application runs in an Oracle environment as well as in a Postgres Plus Advanced Server environment with minimal or no changes to the application code.
WHITE PAPER:
This whitepaper takes a look at the different components of an effective security plan, and provides a perspective on how enterprises that are serious about their information security budgets should rethink their security plan.