Information Technology Infrastructure Library White Papers, Software Downloads, Definition and Webcasts

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Information Technology Infrastructure Library Reports

10 AI and machine learning use cases in ITSM sponsored by TechTarget ComputerWeekly.com EGUIDE: AI-enabled ITSM, while still maturing, promises to greatly improve the speed and quality of IT service management. Here are 10 AI and machine learning use cases for ITSM Posted: 08 Feb 2021 \| Published: 13 Jul 2020 TOPICS: Artificial Intelligence \| CIOs \| IT Management \| IT Managers \| IT Service Centers \| IT Service Management \| IT Workforce \| ITIL

Expert Cloud Computing Service Strategies sponsored by Dell Software EGUIDE: In this expert e-guide from SearchCloudComputing.com, discover how to deploy proper cloud management services and trust your move to the cloud will ensure successful operations, even in an off-site data center. Posted: 07 Oct 2013 \| Published: 07 Oct 2013 TOPICS: Cloud Computing \| Cloud Management \| Cloud Security \| Cloud Storage \| Enterprise \| ITIL \| SLA

ASG-Discovery and Dependency Mapping (ASG-DDM) sponsored by ASG Software Solutions WHITE PAPER: This paper explains ASG's unique, automated solution for discovery and dependency mapping for change and configuration management. Posted: 23 Feb 2010 \| Published: 23 Feb 2010 TOPICS: Business Service Management \| Business Service Management Software \| Configuration Management \| IT Service Management \| IT Services \| ITIL \| UNIX \| Windows

The Software-Defined Business: Support Big Data Analytics and IT Change sponsored by IBM EBOOK: The following ebook explores the most frequently asked questions about SDEs. Find out what they are, why they matter, and what they can do for your enterprise. Read on to learn more. Posted: 16 Apr 2014 \| Published: 16 Apr 2014 TOPICS: Data Management \| Data Quality \| IT Infrastructure \| ITIL \| Software Architectures \| Software Infrastructure

IT Service Automation: Streamline and Automate Key Functions and Processes sponsored by BMC-Accenture WHITE PAPER: This white paper explores the pivotal role of automation in achieving this goal and showcases tools and services that can assist you with the strategy, design, and implementation of this process. Posted: 19 Aug 2011 \| Published: 19 Aug 2011 TOPICS: Business Process Automation \| Business Process Automation Software \| Business Process Management \| Business Processes \| Business Service Management \| Data Center Management \| ITIL

E-Guide: Expert Strategies for Data Center Consolidation sponsored by DLT Solutions EGUIDE: This e-guide from SearchDataCenter.com explains how a data center consolidation strategy can benefit from the ITIL lifecycle. Discover how your organization can gain from these ITIL lifecycle phases: service strategy, service design, service transition, service operations, and continuous improvement. Posted: 06 Apr 2011 \| Published: 30 Mar 2011 TOPICS: Backups \| Data Center Consolidation \| Data Center Infrastructure Efficiency \| Data Center Management \| Disaster Recovery \| IT Infrastructure \| IT Management \| ITIL

Hyper-converged vs. Converged IT Infrastructures Explained sponsored by Hewlett Packard Enterprise EGUIDE: The days of cobbling together makeshift data center systems are fast waning. This e-guide illustrates the difference between converged and hyper-converged infrastructures. Read on to leverage CI and HCI to accelerate server and data center consolidation projects, support VDI deployments, and more. Posted: 21 Aug 2017 \| Published: 15 Aug 2017 TOPICS: Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Center Networking \| Data Centers \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Systems \| ITIL \| Storage Appliances \| Storage Architectures \| Storage Best Practices \| Storage Capacity \| Storage Consolidation \| Storage Controllers \| Storage Devices \| Storage Hardware \| Storage Industry \| Storage Infrastructure \| Storage Management \| Storage Systems

Connecting the Clouds: Best Practices for Integrating IT Service Management sponsored by BMC Software, Inc. WHITE PAPER: This whitepaper covers creating a corporate-wide integration strategy for Software-as-a-Service that meets business needs and improves your quality of service. Posted: 08 Oct 2013 \| Published: 08 Oct 2013 TOPICS: Cloud Computing \| Integration Server Software \| IT Infrastructure \| IT Management \| IT Service Management \| ITIL \| Software as a Service

eBook: HP IT Service Management - Optimizing Service Lifecycle Delivery and Cost sponsored by HP Inc EBOOK: Many IT professionals are looking to IT Service Management (ITSM) to deliver quality IT services that meet the needs of the business under these tough conditions. Regardless of the size of your business, you can deliver superior service quality to your business with the HP approach to ITSM and the HP software and services that support it. Posted: 28 Oct 2009 \| Published: 28 Oct 2009 TOPICS: Asset Management (Finance) \| Business IT Alignment \| CFOs \| Change Management \| IT Service Management \| IT Spending \| ITIL \| Software as a Service

Expand Your Services and Your Bottom Line sponsored by LabTech Software EBOOK: To remain relevant in the world of IT today, you need to think big. Access this e-book today, which introduces six must-have services that will boost your bottom-line and provide far-reaching benefits to your clients. Posted: 31 Jan 2014 \| Published: 21 Jan 2015 TOPICS: CRM \| Customer Retention \| IT Management \| IT Service Management \| ITIL

Information Technology Infrastructure Library Reports