WHITE PAPER:
Application development organizations have a wide variety of programming languages and technologies to choose from. In this white paper learn how Oracle Database 11g delivers a highly productive and powerful set of application development tools.
WHITE PAPER:
This resource describes a back-to-basics approach to enterprise content management (ECM) that gives you the power to organize and properly manage the growing information volumes in your enterprise.
EGUIDE:
Dynamic case management (DCM) can provide companies with significant benefits, but its architecture creates plenty of challenges as well. Read this e-guide to learn how to use communication and flexibility to create an effective DCM architecture with consistent, on-going maintenance, and get tips for building a business case.
WHITE PAPER:
Building a reliable, extensive knowledge base is essential for delivering relevant, efficient customer experiences. It helps employees access information faster and enables customers to serve themselves. View this white paper to uncover five cutting-edge ideas to help you build a next-gen knowledge base.
EGUIDE:
In this Tip Guide, industry expert Richard Herschel will explore the results of this survey and offer his insights to the future of Business Intelligence.
WHITE PAPER:
The speed at which business moves today, along with the sheer volume of data created by the social world, demands new approaches to interpreting data. This ebook offers a guide to big data. Read now to find out how to stay competitive and better serve your customers.
EGUIDE:
Designing a case management architecture is more of an art—really, a balancing act—than a science. In this e-guide, readers will learn to address key considerations involved in designing an effective case management architecture that extends across the enterprise to enable better collaboration and decision-making.
WHITE PAPER:
Access this white paper to gain expert advice on 5 essential features that need to be implemented within a knowledge base to ensure success within collaboration.
EGUIDE:
Great case management results don't happen by magic, and they don't even happen just by hard work. They're often due to following proven best practices. This e-guide will introduce readers to our tried-and-true best practices for effective case management and five potential barriers to successful case outcomes—and advice for addressing them.
WHITE PAPER:
Access the following white paper to uncover a more effective, accurate, and faster knowledge-capture mechanism that reduces data-mining and system-specific knowledge transfer time. Read on to learn more.