EZINE:
In this week's Computer Weekly, we examine the impact of climate change on datacentres as potential victims and contributors to the problem. We look at the rise of voice channels and how IT leaders can use the technology for better customer experience. And we ask what lessons must be learned from Ecuador's citizens' data breach. Read the issue now.
WHITE PAPER:
This white paper defines the IBM® Unified Communications and Collaboration (IBM UC2™) vision of making it easy for you to find, reach, and collaborate with others through a unified user experience. This strategy is designed to make it easy for you to access and manage telephone communications from inside the Lotus Sametime or Lotus Notes® client.
DATA SHEET:
Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this.
WHITE PAPER:
Siemens Enterprise Communications continues to lead the evolution of real-time unified communications by delivering innovative and customer-centric solutions with measurable financial benefits, and has proven both the technology and the savings for customers.
ANALYST REPORT:
Cisco Systems becomes the first, and to date the only, IP-Telephony vendor to earn Miercom's highest rating of Secure for its proven ability to defend an IP phone system against malicious attack.
WHITE PAPER:
Access this resource for insight into creating an effective communications infrastructure today, facing challenges such as maintaining service quality, managing data security, and protecting employee privacy.
EGUIDE:
This expert guide from SearchHealthITExchange.com examines the advantages of speech recognition and how it can aid the patients. Read on to find out more.
WHITE PAPER:
This resource highlights a speech recognition solution that improves physician experience with electronic health records, saving them 20 minutes or more of documentation time per day.
