Technical Documentation Reports

VMware: "The top ten most forgotten things when building a disaster recovery plan"
sponsored by VMware, Inc.
WHITE PAPER: Every IT manager knows the importance of having an effective and fast disaster recovery (DR) plan. Organizations without an adequate plan may find themselves out of business quickly after experiencing a major disaster. Organizations that ensure survival..
Posted: 20 Nov 2008 | Published: 20 Nov 2008

VMware, Inc.

Ensuring Personally Identifiable Information (PII) Security Within U.S. Government Agencies
sponsored by Embarcadero Technologies, Inc.
WHITE PAPER: Safeguarding personally identifiable information (PII) and remaining in compliance with government regulations is a difficult challenge made easier with database tools from Embarcadero Technologies.
Posted: 27 Mar 2009 | Published: 27 Mar 2009

Embarcadero Technologies, Inc.

Creating an Online Parts Catalog to Increase Part Sales and Improve Aftermarket Customer Satisfaction
sponsored by Enigma, Inc.
WHITE PAPER: This white paper documents the experiences of three companies that have implemented Enigma's electronic parts catalogs.
Posted: 11 Mar 2008 | Published: 01 Jan 2008

Enigma, Inc.

Best Practices for a Successful Upgrade Project
sponsored by HCL Software
WHITE PAPER: Upgrades help businesses to maintain a competitive edge in the market. Yet, upgrades pose their own set of challenges. This white paper lists the best practices that should be followed when upgrading to achieve maximum reliability.
Posted: 10 Jul 2008 | Published: 16 May 2008

HCL Software

Enterprise Engineer 3.5
sponsored by McLaren Software
PRODUCT LITERATURE: McLaren's Enterprise Engineer application suite assures the integrity of your asset documentation, providing a single point of control to manage the lifecycle of asset related content.
Posted: 01 Feb 2008 | Published: 01 Jan 2008

McLaren Software

MSP Documentation: Why it's Essential to Scaling Your Business
sponsored by SolarWinds, Inc.
EGUIDE: One of the most important moves an MSP can make as they grow is to document what they've changed. Use this expert guide to help understand how you should start, what information to keep, and which tools can help execute this documentation.
Posted: 26 Jul 2017 | Published: 20 Jul 2017

TOPICS:  Documentation
SolarWinds, Inc.

SAP Travel Management at T-Com, eLearning for 140,000 Employees with datango
sponsored by datango AG
CASE STUDY: The IT department of T-Com Human Resources was faced with the challenge of training 140,000 employees to perform reporting processes for their own business travel as quickly as possible. Read this case study to find out how T-Com found their way to datango in their search for a customizable context sensitive online help system.
Posted: 04 Oct 2010 | Published: 04 Oct 2010

datango AG

15 Minute Guide To Case Management
sponsored by EMC Corporation
WHITE PAPER: In 15 minutes we'll discuss case management, explain why it's important, suggest how it enables connected government, touch on how it can be applied across a variety of case types, discuss the components of a case management solution, and offer deployment guides and suggestions.
Posted: 23 Nov 2009 | Published: 23 Nov 2009

EMC Corporation

10 Obvious Statements about Software Configuration and Change Management (And What They Mean For Your Organization)
sponsored by Remain Software
WHITE PAPER: This document will explore 10 important aspects that should be considered before proceeding with the implementation of a specific solution.
Posted: 07 Jun 2013 | Published: 16 Apr 2009

Remain Software

A true story about using XML forms and DB2 to process millions of tax returns
sponsored by IBM
INFORMATION CENTER: This blog post discusses the toll that managing high volumes of paper documents can take on business budgets and efficiency. Learn about an electronic approach that one company implemented and the savings they achieved.
Posted: 27 Jul 2011 | Published: 07 Jun 2011

IBM