UMS Reports

EBOOK: This Technical Guide explores the disconnect between UC applications and how employees in sales, marketing, customer service and other departments do their job. It also discusses how vendors are working to integrate UC capabilities in popular work software, like customer-management applications, on both desktop and mobile devices.

Posted: 12 Jan 2015 | Published: 12 Jan 2015

WHITE PAPER: This Technology Adoption Profile synthesizes the latest research on the adoption of modern unified communications and collaboration technologies and the value that it provides to companies.

Posted: 02 Apr 2014 | Published: 31 Jul 2013

WHITE PAPER: Email, voicemail, instant messaging, social networking, messages, faxes, shared calendars, and centralized contacts are all essential for boosting productivity and collaboration. Email has evolved from more than just text. Many would find the situation daunting, but smart organizations know the solution. Read this white paper to learn more.

Posted: 25 Apr 2011 | Published: 25 Apr 2011

WHITE PAPER: UC audio device integration can be daunting for managers if they don’t have the right tools. This paper discusses a 5 step process for device adoption, providing responses to typical questions IT organizations raise during the evolution stage of your implementation.

Posted: 27 Apr 2011 | Published: 27 Apr 2011

EGUIDE: Learn from Jon Arnold, Principal of J Arnold & Associates, on how unified communications and collaboration (UCC) tools have evolved to incorporate different modes of collaboration as a response to changing business needs.

Posted: 18 Apr 2018 | Published: 18 Apr 2018

EGUIDE: This expert E-Guide from SearchUnifiedCommunications.com explores the top five unified communications issues organizations today are facing and how they will affect the transformation and evolution of UC for the better.

Posted: 10 Dec 2012 | Published: 10 Dec 2012

EGUIDE: In this week's Computer Weekly, we look at how the hard-hit retail sector has turned to technology to stay connected during the coronavirus lockdown. Our latest buyer's guide examines best practice in data quality. And we look at how remote working affects software development teams.

Posted: 23 Oct 2020 | Published: 23 Oct 2020

EGUIDE: This expert E-Guide discusses the benefits of SIP trunking and highlights best practices to address the potential challenges.

Posted: 27 Sep 2011 | Published: 27 Sep 2011

WHITE PAPER: Access this brief resource to uncover a list of use cases for telepresence beyond the traditional boardroom setting.

Posted: 23 Jan 2014 | Published: 31 Dec 2012

EGUIDE: This expert E-Guide from SearchUnifiedCommunications.com details the ten questions you should ask any potential collaboration vendor and offers a five-step process that will help you pick out the best products to create your collaboration architecture.

Posted: 19 Apr 2013 | Published: 19 Apr 2013