Download this guide to conversation AI in the contact center to learn the 4 big benefits of using AI for customer engagement, as well as 4 tips to create exceptional self-service experiences.
This report explores the top 2024 network and security transformation trends, including the convergence of networking and security technologies, the maturity of SASE and SD-WAN, and the growing demand for cloud services and managed network solutions. Browse the report to discover how these trends can modernize your network and security.
Visible Alpha's data science team analyzes how sell-side analyst expectations of return on equity and return on assets correlate with future stock returns. Dig into this report to learn why the value factor has underperformed and how to improve systematic value strategies.
In this e-guide we focus on managed security service providers. We look at how the channel is increasingly aware of the need for MSSPs to meet the demands of customers and the need to adapt and modernise former approaches.
This comprehensive report benchmarks the state of incident management in 2024, covering topics like communication, tooling, AI, and areas for improvement. Discover how leading organizations are managing incidents more proactively and efficiently. Read the full White Paper to learn industry insights and best practices.
There are some businesses using generative AI in their analytics to realize big returns on their investments - even as their IT budgets stagnate or shrink. This e-book explores how they’re doing it and the ways they’re using AI to enhance everyday processes. Read on to learn about 4 strategies you can use to get started with gen AI for analytics.
As data volumes continue to increase exponentially, cloud migration projects have accelerated—meaning that organizations have a myriad of backlogged data management, backup, and protection projects. Download this expert guide to discover the various opportunities and challenges changing data frameworks and backup expectations are creating.
In the healthcare industry artificial intelligence is now a game-change supporting medical research, patient care and overall system operations. Predictive tools for spine surgery outcomes were surpassed by a machine learning approach that combined ecological momentary assessment data, wearable data and electronic health records.
Read through this e-book to explore how you can better find high-quality prospects who have current needs and then deliver rich information “experiences” to better educate them about your solution.