Gartner estimates that enterprises that deploy CRM strategies will return at least 25% better financial metrics than those that don't by the year 2010. How can your organization achieve this goal? This white paper presents five key steps to developing a customer-centric approach for every aspect of business. Read this white paper to learn a five step methodology that will help small and midsize businesses (SMBs) greatly increase their odds for success.
Find out how to:
- Extend the depth and breadth of your customer relationships.
- Reduce delivery channel costs that create barriers to entry.
- Reinforce the brand.
- Create customer satisfaction and loyalty.
- Vendor:
- Salesforce.com
- Posted:
- Feb 8, 2021
- Published:
- Oct 1, 2006
- Format:
- PDF
- Type:
- White Paper