Beyond Converged Networks: Driving User Productivity through Unified
Unified communications and collaboration strategies can help organizations deliver a user experience that brings together communications and collaboration silos across and beyond traditional business boundaries. This paper reviews how by providing users with a single, integrated experience across both business applications and communications and collaboration tools, organizations can cultivate more dynamic and flexible business systems. As a result, they can build more flexible, real-time business models that allow them to respond more quickly to emerging marketplace oppor-tunities and competitive threats.