Network-aware, End-to-End Service Management

Today's enterprises are in need of solutions that provide end to end service management across their entire IT infrastructure. IT organizations increasingly monitor business processes and services for critical problems or outages to meet service levels and ensure the viability of their critical business services and applications. These IT services and service levels often span servers, applications, web services, clients, as well as increasingly the network. EMC and Microsoft have teamed up to address this challenge by closely integrating EMC's network capabilities and Microsoft's IT service management solution for Network Aware Service Management. This solution brings together the strengths of EMC Smarts and Microsoft System Center Operations Manager 2007 to solve IT issues faster with root cause analysis, save critical time during outages, decrease costs, and reduce IT complexity

Gain knowledge and understanding of how EMC and Microsoft's integrated solution provides:

• Complete end-to-end IT service visibility through Network Aware Service Management
• A simple, extensible management solution built on the Services Modeling Language (SML) and a common model library
• Improved IT service levels and reduced costs over legacy systems management products

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