Online Training Case Study

The operations division in a large multibillion-dollar service company had significant challenges training its franchisees to overcome these challenges the company purchased and installed the SyberWorks Training Center with a 250-seat license along with SyberWorks Web Author Tool for simple content creation and conversion and the SyberWorks Training Center Skill Management module. They were able to roll out their online training program in one month.

The company's first foray into online training was so successful that they upgraded to a 1000 user license after the first year. After a few quick conference calls, they were able to easily configure the skills management module. The operations department is now current on all franchisee and employee training. They are now able to update content quickly so their franchisees can stay current on company policies and procedures. They are now able to ramp up new franchisees and employees more quickly at a substantial savings.

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