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Enterprises begin the process of rethinking business-to-business (B2B) integration when they realize their existing approach is some combination of too expensive, not responsive enough, or an impediment to the innovation required to meet new demands from customers.
IDC conducted a study on behalf of Sterling Commerce, an IBM Company, to determine how Sterling Commerce customers were using B2B integration software innovatively to improve core processes. The study looked at the drivers causing companies to fundamentally change their B2B integration processes, the cultural and technical challenges they had to resolve, and the benefits achieved by making the change.
Continue reading this paper to learn the results of that study and find out how innovators use b2b integrations software to shrink cycle time and cost.