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Social networking, high-speed mobility and smarter devices are changing the way we do business. Customers demand customized shopping experiences, they want to conduct transactions anytime, anywhere and to be a part of the creation and evolution of products and services.

Workers want to communicate through social networking channels and the device of their choice, not necessarily through an IT-mandated device.

Forward-thinking organizations are plodding ahead in this social and mobile environment, employing creative strategies and tactics while experimenting with innovative technologies.

But to deliver exceptional Web and work experiences, your organization must integrate social and real-time collaboration capabilities with intranet, extranet and Internet portals personalized to fit user roles, needs and preferences, plus synchronize them with business processes.

Read this paper now to learn how you can create value for your business through building robust social and real-time collaboration capabilities into portals, allowing you to:

• Deepen relationships
• Generate ideas faster
• Enable a more effective workforce
• And much more

Vendor:

IBM

Posted:

Feb 8, 2021

Published:

Aug 16, 2011

Format:

PDF

Type:

White Paper