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In today’s modern business world, technology continues to emerge as a unique catalyst for growth and can deliver competitive advantages when creatively applied to established and emerging business challenges.
Emerging trends like virtualisation, service-based management methodologies and cloud computing as new delivery models for IT functions and services are shaping IT operations – but without IT service management (ITSM) you wouldn’t be able to leverage the true value of these technologies.
Access this informative resource to learn about the importance of ITSM as a well-established approach that places corporate needs ahead of more technically defined, device- or component-centric management methods. Learn how you can achieve the benefits you anticipate for you cloud and virtualisation initiatives with ITSM.