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Social media users and IT consultants hold the keys to launching an effective social CRM strategy, but often lack the guidance to effectively do so.

In this chapter of our e-book, Improving the Customer Experience Through Technology, readers will find expert insight on how to best maximize a marketing message in a sea of social media—as well as advice on the social marketing tools that work best for different companies.

Read now to devise your own customer experience strategy. 

Vendor:
TechTarget Customer Experience
Posted:
Feb 8, 2021
Published:
Aug 29, 2013
Format:
PDF
Type:
eBook

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