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In a technology-saturated world, customers have come to expect instant gratification from split-second texting, immediate answers from Google, and speedy online shopping from home. This effect also reigns true for marketers.
With this need comes even more strain on manufacturing in regards to shipping. Customers demand same-day-shipping and as a result, organizations are “feeling the heat” to deliver to say the least.
Access this expert e-guide to uncover a solution to this problem and how CRM has changed the entire customer experience.
- Vendor:
- TechTarget Customer Experience
- Posted:
- Feb 8, 2021
- Published:
- Nov 22, 2013
- Format:
- Type:
- eGuide
