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In a technology-saturated world, customers have come to expect instant gratification from split-second texting, immediate answers from Google, and speedy online shopping from home. This effect also reigns true for marketers.
Access this expert e-guide to uncover how CRM has changed the entire customer experience and how this kind of technology can truly benefit your organization.
Also inside:
- CRM and Disney World
- Boosting customer data
- Customer perks of digital CRM
And more.