While business process management (BPM) can offer improved efficiency and cost savings, many people can be resistant to change, especially when it comes to alterations of roles, status, or priorities.
In this expert e-guide, Gartner VP and distinguished analyst Tina Nunno explains how to avoid four main change-related pitfalls of BPM projects:
- Lack of resources
- Reluctance to give up control
- Status-related issues
- Resistance to changing belief systems
Also, learn why BPM and application architecture must align objectives in order to succeed with app modernization, and get advice for success with a BPM project.