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KFC, the global fast food chain, was migrating to a new software platform, and they needed to upgrade their existing point-of-sale (POS) equipment to support the new software regulations. However, KFC needed to consider not only technical specs, but also service capabilities and the overall customer experience.
In this brief case study, find out which POS system KFC ultimately chose, and discover the benefits they experienced from the hardware upgrade, including:
- Increased employee productivity
- Durability for the harsh fast food environment (less downtime)
- Faster rate of order completion
- And more
- Vendor:
- Toshiba
- Posted:
- Feb 8, 2021
- Published:
- Dec 31, 2013
- Format:
- Type:
- Case Study
