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Microsoft's previous CRM strategy was to release an update with new features every few years. Its latest cloud-based product will offer updates faster than ever, seeing new features released on a regular basis.
This e-guide explores 3 of the most prevalent features Microsoft Dynamics CRM has rolled out and how they will affect industries that rely on these technologies. We'll also use the healthcare industry as an example of how one feature, document generation, ties into CRM and what that means for healthcare professionals.