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New technology is shifting contact centers in a different direction – one that appeals more to current customer expectations.
In this expert guide, discover new opportunities available for contact centers, including:
- Why infrastructure has become a major concern when looking to upgrade
- New multichannel technology and communication strategies changing the outer face of call centers
- How one call center made social media networks work for them
- Vendor:
- LogMeIn Rescue
- Posted:
- Apr 7, 2021
- Published:
- Mar 6, 2017
- Format:
- Type:
- eGuide
