The future of e-commerce and CRM

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While meshing e-commerce and CRM platforms has been an emerging implementation idea for several years, 2018 will be the year in which businesses make some of those implementation leaps and reap the benefits, according to insiders watching the technology.

In this e-guide, learn about some trends vendors and analysts are predicting for the future of e-commerce and CRM.

Explore key considerations when planning your CRM spend, including:

  • Mobile becomes the front door
  • The arrival of the subscription economy
  • Use behavior analytics to understand e-commerce and CRM
  • And more
Vendor:
Oracle Corporation
Posted:
Feb 8, 2021
Published:
May 30, 2018
Format:
PDF
Type:
eGuide
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