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Managing communications infrastructure is a difficult task. Even with unified communications and collaborations (UCC) in place, you may still be working with legacy tools or multi-vendor environments that complicate the process.
In this expert e-guide, hear from 2 research analysts on the state of UCC management, analytics, and integration. Get tips on how to improve your UCC deployment by exploring topics, like:
- The current maturity of UC analytics
- Understanding the UC analytics vendor landscape
- How to manage Cisco and Microsoft UC integrations
- The impact of cloud models on UC integration