By 2021, 90% of IT leaders will not purchase new premises-based UC infrastructure — up from 50% today — because future cloud UC offerings will be far ahead in terms of features, functions, portals, analytics and dashboards, according to Gartner’s Magic Quadrant for UC.
In this expert guide learn about leading vendor Zoom and their new cloud PBX offerings, which use desk phones from Polycom and Yealink that integrate with contact center products from Five9 and Twilio.