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The hype surrounding artificial intelligence (AI) and all its potential applications is seemingly unending—but, could it really as powerful as people say it is?  

Keep reading to discover what AI is by definition, why it's becoming a hot commodity for contact centers, and the pros and cons of implementing it for yourself.

Vendor:

FourNet

Posted:

Feb 8, 2021

Published:

Sep 9, 2019

Format:

PDF

Type:

eGuide