Top 10 artificial intelligence stories of 2019
According to Gartner’s 2019 CIO Agenda survey, organisations that have deployed artificial intelligence (AI) grew from 4% to 14% between 2018 and 2019. Organisations are looking to take advantage of smart speakers such as Alexa and Google Home to provide another channel to market, and are rolling out chatbots as an alternative to call centre staff, to deal with common queries. These are Computer Weekly’s top 10 AI articles in 2019.