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ITSM workflows help an organization pull together services from myriad systems into a semblance of order -- even as IT shops transform themselves into cloud-based and DevOps-focused operations.

Open up this handbook to learn how to adapt ITSM workflows for modern IT needs, pulled from a collection of articles on:

  • How ITSM manages to stay relevant, even as IT evolves
  • Why it's time to rethink the DevOps vs. ITIL debate
  • The reasons ITSM and DevOps don’t have to be at odds
  • And more.

 

 

Vendor:
TechTarget IT Operations
Posted:
Jan 4, 2022
Published:
May 4, 2021
Format:
PDF
Type:
eBook

This resource is no longer available.