A Computer Weekly buyer's guide to digital customer experience

The Covid-19 pandemic forced people to reassess their priorities and what they value most in their lives. While there is a slow recovery to the pre-pandemic norm, there is also a growing sense that there are several things that people experienced during 2020 and 2021 that they hope to continue once the health crisis has passed.

In this 15-page buyer’s guide, Computer Weekly looks at why firms need to adapt to customer interactions, what customer and employee experience has in common and what companies are doing to update the digital customer experience.

Vendor:: TechTarget ComputerWeekly.com
Posted:: Nov 2, 2021
Published:: Nov 2, 2021
Format:: PDF
Type:: eGuide

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