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Customer service and support is a crucial function that can determine -- for better or worse -- the success of an organization.
From solving problems and answering questions to teaching a customer how to use a product or service, customer interactions can happen across many channels, including email, phone, social media and automated chatbots.
To ensure you know what goes into solid customer service access this comprehensive guide & learn about the top 6 channels you should be supporting and much more.
- Vendor:
- TechTarget Customer Experience
- Posted:
- May 13, 2022
- Published:
- May 13, 2022
- Format:
- Type:
- eGuide
