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Almost every software organization has a set of common challenges that inhibit great customer experiences and increase costs—hybrid architectures consisting of containers and multi-cloud platforms among them. Adopting site reliability engineering (SRE) principles and a service-level objective (SLO) strategy can help reduce these pain points.
IDC’s SRE blueprint maps out exactly how to create and fulfill effective SLOs, including a 7-step process that can drive great user experience and loyalty.
SLOs can be a secret weapon for your business. Go ahead and take a look at the blueprint today so you can get a head start on building a competitive advantage for your enterprise.