HubSpot Gives Customer Service Platform a Makeover
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As HubSpot continues its transition to service larger organizations, they have revamped their customer service platform Service Hub with a variety of service-level agreement management tools, such as service automation features, a customer portal and mobile access to agent email.
And as CCaaS and UCaaS technologies continue to provide fragmented and complicated services for companies, many are looking for new solutions to help them put together contact center stacks.
Read on to hear more about how businesses are handling the current contact center struggle and discover how HubSpot can help you improve customer service throughout.