Do Your Members Know About Your Price Transparency Tool?
Did you know that most health plan members have no idea that they have cost estimation tools available from their health insurance plan? In fact, only 1 in 3 people recall ever being told about these resources, but a whopping 67% list this as one of the top five most important health plan resources. That means members would use the tools if they were aware they existed! Discover what the latest consumer research shows about behavior and preferences around healthcare costs and what health plans can do to better educate and engage their members to reduce member stress, control healthcare spending, and improve member satisfaction.