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Today, user experience is more important than ever. 73% of consumers cite their experiences as an important factor in their purchasing decisions, and 32% of customers report that they’ll walk away from a brand they love after a single bad experience.
This means that organizations must ensure that their content is shown on the right channel at the right time. But how exactly can this best be done?
That’s where modular content strategies come into play.
Browse this guide to learn more and discover how you can provide your teams with greater control for better experiences all around.