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Enterprise service management (ESM) was born out of a desire to bring the success of IT service management (ITSM) practices to other departments. However, there are technical and process limitations that can get in the way of organizations achieving efficiency and productivity gains from ESM.

Discover how far along enterprise organizations are in their ESM journeys and what they are doing to overcome those limitations in this market study.

Vendor:

TeamDynamix

Posted:

Jun 21, 2023

Published:

Jun 22, 2023

Format:

HTML

Type:

Analyst Report