Skills of a Modern IT Help Desk Technician

The modernization of end-user technology, combined with today’s more tech-savvy employee, means IT help desks are fielding more complex service requests than ever before.

Help desk technicians must evolve their skills to meet their organization’s new demands, especially in areas such as networking and application workflows.

Download this custom TechTarget e-Guide to discover the requirements of the modern help desk and how you can equip your employees for success.

Vendor:: Atlassian
Posted:: Oct 25, 2023
Published:: Oct 23, 2023
Format:: PDF
Type:: eGuide

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