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For organizations whose business model is centered around online customer engagement, smooth digital delivery is key. Without a centralized delivery structure, businesses can risk inconsistent messaging and a damaged brand reputation.

With automated content and an experience management platform, organizations can standardize and better control content creation and presentation, as well as provide a more attractive, user-friendly interface for both external customers and internal teams.

Vendor:

Progress Software Corporation

Posted:

Oct 3, 2024

Published:

Nov 9, 2023

Format:

HTML

Type:

Forrester Total Economic Impact Report