Why a leading retailer adopted a remote connectivity platform

To ensure smooth operations, a leading clothing retailer in Germany, Ernsting’s family, set out to find a remote support platform that could support tablets and workstation PCs.

This case study charts the retailer’s journey to success, introducing the remote connectivity platform that delivered 3 key benefits for the business:

Improved technical support for store employees
Simplified user administration
And 1 more

Download the case study to unlock these insights, and to hear from the Team Leader of Client Management at Ernsting’s family, André Strauch.

Vendor:: TeamViewer
Posted:: Dec 6, 2023
Published:: Dec 6, 2023
Format:: HTML
Type:: Case Study

Already a Bitpipe member? Log in here

Download this Case Study!

Corporate Email Address:
You forgot to provide an Email Address.

This email address doesn’t appear to be valid.

Please provide a Corporate Email Address.

This email address is already registered. Please log in.
First Name:
You forgot to provide your first name.
Last Name:
You forgot to provide your last name.
Company Name:
You forgot to provide a company name.
Job Title:
You forgot to provide a job title.
Seniority:
You forgot to select your seniority.
Job Function:
You forgot to select your job function.
# of employees:
You did not select the number of employees at your company.
Industry:
You did not select which industry you are in.
Sub-Industry:
You did not select which industry you are in.
Address 1:
You did not provide a full local address.
Address 2:
City/Town:
You did not provide a full local address.
Country:
You did not select the country you are from.
State/Province:

You did not provide a full local address.
Zip/Postal Code:
You did not provide a full local address.
Phone:
You forgot to provide a phone number.

This phone number format is not recognized. Please check the country and number.
- I agree to TechTarget’s Terms of Use, Privacy Policy, and the transfer of my information to the United States for processing to provide me with relevant information as described in our Privacy Policy.
Please check the box if you want to proceed.
- I agree to my information being processed by TechTarget and its Partners to contact me via phone, email, or other means regarding information relevant to my professional interests. I may unsubscribe at any time.
Please check the box if you want to proceed.