How a holistic analytics-driven approach elevates customer experience
Between interest rate hikes, high price sensitivity, consumer demands for seamless brand experiences and more, insurers today are facing a sea of disruption. And while it may be tempting to get comfortable and take a business-as-usual approach, now is the time for organisations to set themselves up for future success by rethinking their strategy.
In fact, according to Gartner, 64% of CIOs are set to increase BI and analytics investments to transform their businesses.
In this e-book, you’ll discover how leading insurers are leveraging AI and analytics to become more resilient by balancing customer experience, fraud, and risk management. Read on to learn how you can stay prepared for what’s ahead.