Atlassian ‘Smartens Up’ Jira ITSM
Atlassian’s vision for a unified help experience is inspired by a rise in globally distributed teams, which has compelled organizations to rethink how they can provide 24/7 support to their customers and employees. Virtual agent capabilities, powered by generative AI, can reduce the cognitive load and manual tasks for support teams.
Learn more about Atlassian’s efforts to construct the “intelligent front door” for today’s remote workforces in this ComputerWeekly blog.