ITSM best practices: 12 AI and machine learning use cases

IT service management (ITSM) systems collect lots of data about what's being requested, along with information about when, why and by whom. This data also provides a glimpse into the IT processes that are in place and can help identify who owns them, how they are used and whether they are still relevant.

Today, CIOs are starting to use different AI and machine learning capabilities to improve ITSM processes. By leveraging these technologies, organizations can unlock insights that help prioritize key issues, take preventative action, improve time to resolution and boost employee productivity.

Access this e-guide now to learn about 12 AI and ML use cases in ITSM that you can use to get more out of your data.

Vendor:: Atlassian
Posted:: Feb 1, 2024
Published:: Aug 16, 2024
Format:: Microsoft Word
Type:: eGuide

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