Analyzing the Back-End Revenue Cycle and Important Best Practices
The healthcare revenue cycle is a continuous process that relies on each step to keep revenue flowing. However, many organizations break down the revenue cycle into front- and back-end steps to manage what happens before and after a patient encounter. Back-end revenue cycle deals with revenue collection and management after a patient leaves the exam room and the following days.
Back-end revenue cycle covers claims submission and transmission to denials management and accounts receivable (A/R) management. Efficient back-end processes are vital to revenue collection, reimbursement optimization, and revenue integrity. Obstacles to efficient back-end processes can also impact patient experience.
Healthcare providers must ensure a seamless revenue cycle; back-end optimization is key to quick and accurate revenue collection.