How AR and remote access transformed Specsavers’ support

Specsavers, the world's largest privately owned optical group, needs to defend its position and provide affordable, quality care to patients and customers. To do this, every aspect of the business must run smoothly, including its IT desk and support.

For fast, reliable remote support that included an extra layer of security, Specsavers chose TeamViewer Tensor — a bespoke solution that includes TeamViewer’s advanced access management system, Conditional Access.

Discover how the decision resulted in increased staff efficiency, stronger security, and success at scale in this case study.

Vendor:: TeamViewer
Posted:: Mar 21, 2024
Published:: Mar 21, 2024
Format:: HTML
Type:: Case Study

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