How an IT solution provider improved customer uptime

When this IT provider was looking to enhance a California college's network reliability and alleviate IT staff burdens, they sought out a way that they could support 32K students and 120 old network closets, but struggled with UPS failures and load drops. The solution: APC Smart-UPS and EcoStruxure IT Expert for proactive remote monitoring. Schneider Electric's 24/7 monitoring and alerts reduced maintenance response times. The upgrade cut downtime, boosted IT efficiency, and saved operational costs.

Discover in this case study how the provider earned recurring revenue through advanced monitoring and support.

Vendor:: Schneider Electric
Posted:: Apr 5, 2024
Published:: Apr 5, 2024
Format:: HTML
Type:: Case Study

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