The evolution of banking in 2024
Banking has shifted focus to optimize the Customer360 view, the omnichannel experience, AML/Fraud predictions, AI digital assistants to drive operational efficiency and core banking modernizations to name but a few. Yet most of them have stayed true to their core business alignment of banks controlling how their customers engage and leverage their product offerings.
Explore this white paper to learn about:
- The adoption of open standards
- The maintenance of regulatory compliance in banking
- The provision of an excellent user experience
- How banking will become much more entwined in the lives of its end users