AI-powered ITSM: Supercharge your EX strategy with generative AI
In the digital realm, IT service management (ITSM) is key for organizations. This ebook examines generative AI's impact on ITSM, tackling challenges for agents, employees, and leaders.
Key benefits of generative AI include:
- Agents focusing on high-value tasks over admin work
- Instant self-service support for employees
- Real-time insights for leaders, simplifying data analysis
Discover generative AI's role in enhancing ITSM and employee experiences by reading the full ebook.
- Vendor:
- Freshworks
- Posted:
- Apr 26, 2024
- Published:
- Apr 26, 2024
- Format:
- Type:
- eBook
