Discover Orange's full collaboration & customer contact suite

GlobalData's report assesses Orange Business's collaboration and customer contact suite, highlighting cloud and on-premises solutions via Microsoft and Cisco.

Orange's strengths include a global presence in 80+ countries and a 21,000-strong workforce enhancing customer experience. The firm is growing in cloud services, CPaaS, automation, and analytics. Limitations involve reliance on select vendors and OTT threats to unified communications revenue. Orange stands out as a leader for multinationals in collaboration and customer contact, pivotal for digital transformation.

For a comprehensive analysis and market comparison, read the full report.

Vendor:: Orange Business Services
Posted:: Jun 8, 2024
Published:: Jun 8, 2024
Format:: HTML
Type:: Analyst Report

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