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The pandemic has made remote work common, with executives eyeing a hybrid model. This increases demand for cloud telephony integrated with tools like Microsoft Teams.
Migrating to cloud telephony involves challenges in cost, voice estate management, and UC&C integration. A white paper provides a checklist for enterprises to transition smoothly, focusing on global reach, resilience, Teams compatibility, and future-readiness.
It features a case study on RS Components' partnership with Orange Business to revamp its infrastructure and contact center, enhancing customer experience and employee productivity.
Learn about powering hybrid work with cloud telephony and Teams in the full white paper.