CX roadmap for airlines: Technologies, obstacles and more

Are airlines ready to meet the customer-experience needs of tech-savvy Gen Z travelers?

Along with unpacking common obstacles to achieving that goal, such as staff shortages and operational inefficiencies, this white paper considers key technologies that airlines can use to enhance CX and their channel strategies.

These technologies include GenAI, VR, analytics and more.

To discover how airlines are leveraging the above tools for success, dig into the 14-page paper.

Vendor:: Teleperformance
Posted:: Jun 15, 2024
Published:: Jun 15, 2024
Format:: HTML
Type:: White Paper

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