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E-commerce is reshaping retail, with sales expected to hit $8 trillion by 2027. Teleperformance's white paper delves into this growth and its challenges, such as balancing consumer preferences, tech advancements, and security.

Key insights include:

  • Rise of mobile apps and AR/VR in shopping
  • 14% of consumers facing fraud or data theft
  • Digital/mobile wallets becoming favored for payments
  • Enhanced customer support boosting loyalty by 10%

Brands must adapt to generational preferences, emphasize security, and evolve with payment technologies to excel in the e-commerce realm.

Discover comprehensive strategies for e-commerce success in the full white paper.

Vendor:
Teleperformance
Posted:
Jun 14, 2024
Published:
Jun 14, 2024
Format:
HTML
Type:
eBook

This resource is no longer available.

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