Emerging trends in e-commerce: Digital footprint & customer support

E-commerce is reshaping retail, with sales expected to hit $8 trillion by 2027. Teleperformance's white paper delves into this growth and its challenges, such as balancing consumer preferences, tech advancements, and security.

Key insights include:

Rise of mobile apps and AR/VR in shopping
14% of consumers facing fraud or data theft
Digital/mobile wallets becoming favored for payments
Enhanced customer support boosting loyalty by 10%

Brands must adapt to generational preferences, emphasize security, and evolve with payment technologies to excel in the e-commerce realm.

Discover comprehensive strategies for e-commerce success in the full white paper.

Vendor:: Teleperformance
Posted:: Jun 14, 2024
Published:: Jun 14, 2024
Format:: HTML
Type:: eBook

Already a Bitpipe member? Log in here

Download this eBook!

Corporate Email Address:
You forgot to provide an Email Address.

This email address doesn’t appear to be valid.

Please provide a Corporate Email Address.

This email address is already registered. Please log in.
First Name:
You forgot to provide your first name.
Last Name:
You forgot to provide your last name.
Company Name:
You forgot to provide a company name.
Job Title:
You forgot to provide a job title.
Seniority:
You forgot to select your seniority.
Job Function:
You forgot to select your job function.
# of employees:
You did not select the number of employees at your company.
Industry:
You did not select which industry you are in.
Sub-Industry:
You did not select which industry you are in.
Address 1:
You did not provide a full local address.
Address 2:
City/Town:
You did not provide a full local address.
Country:
You did not select the country you are from.
State/Province:

You did not provide a full local address.
Zip/Postal Code:
You did not provide a full local address.
Phone:
You forgot to provide a phone number.

This phone number format is not recognized. Please check the country and number.
- I agree to TechTarget’s Terms of Use, Privacy Policy, and the transfer of my information to the United States for processing to provide me with relevant information as described in our Privacy Policy.
Please check the box if you want to proceed.
- I agree to my information being processed by TechTarget and its Partners to contact me via phone, email, or other means regarding information relevant to my professional interests. I may unsubscribe at any time.
Please check the box if you want to proceed.