Modern banking moves fast. So did Western Union.
In 33 weeks, or about eight months, the beta phase was complete. Western Union launched the new Digital Bank powered by Converge by Deloitte’s BankingSuite in Germany and Romania. Eventually, the customer-facing application was rolled out to Italy, Poland, Brazil, and the United States. With each release, Deloitte is helping Western Union evolve its digital transformation to improve its consumer experience.